(1) Confirmation of registration conditions

1.

Connect the Relay-key to your PC.
Please close the login page. The special application can be exited if you want.

2.

Select [Start]  →  [Control Panel]
Note: Select [Start]  →  [Setting]  →  [Control Panel] if you are using Windows2000.

The Control Panel window appears.
Select [Performance and Maintenance], and click [System] as appeared in the lower part of the window. The property window appears.

3.

Select [Hardware] tab in the property window, and click [Device Manager].

The current status of all devices in your computer appears in the device manager window.

4.

Confirm the conditions of registration.
Click "+" icon of [Universal Serial Bus controllers].

Does the warning icon appear on [TANITA LINK for USB]?
If it appears, the condition should be corrected to use the Relay-Key properly.

(2) The procedure for correcting the above condition

1.

Uninstall the registration.
Double-click [TANITA LINK for USB] in the device manager window, and then the property window appears.
Click [Driver] tab and press [Uninstall].
The uninstallation confirmation dialog box appears. Press [OK].

2.

Confirm the uninstallation.
Confirm the deletion of the registration in the device manager window.
After the confirmation, disconnect the Relay-Key from the USB port.

3.

Re-install the application.
Run the downloaded "Setup.msi".
Check [Repair RelayKey] and select [Finish].
The USB driver is installed.

Note: Please note that you can uninstall the application with checking [Remove RelayKey], and then re-install the application. If it is uninstalled, your PC should be restarted.

(3) The final confirmation

Reconfirm the condition of Relay-Key registration in the device manager window as the above procedure.
If it could be corrected, the warning icon would not disappear.

Note: The window of the special application or the member's page login screen might be displayed when you connect the Relay-Key to your PC. Please do the other procedure after confirming the above condition of registration. Now the Relay-Key can be used properly.